Hospital wayfinding
signage saves the visitors a lot of precious time. It helps improve their hospital
visit experience by allowing them to find their way around a large facility
easily. People feel uncomfortable in unknown places and tend to get lost when
there is no guidance available. The
hospitals, a century back used to be smaller but now they span over several
acres. Previously, a receptionist used to guide the visitors to the specific
patient rooms or doctors. Now, with the help of digital directories with touch
screens visitors can get to their destination without a problem.
This also eliminates the need for human contact. The self-service
touch screen kiosks help prospects search the directory using the area of
expertise of doctors and look for patient room numbers. Visitors are able to
find clear and concise directions to departments, areas, and services within a
facility. The hospital staff keeps updating the database so all information is
found accurate. Patients and visitors are able to find maps and directions to
doctor's offices and learn more about each doctor by looking at their
biographical information. This brings the prospects closer to the services
offered by the hospital and this in turn helps build trust.
The digital directories have the printable maps that provide
pathways and text directions to guide successfully hospital visitors and staff.
The system is also able to direct visitors to other buildings on the campus or
to affiliated locations.
When the hospital is offering classes or has any activities
or events, the kiosk displays the schedule for current and upcoming events,
activities, and classes. This helps with marketing the events without much
expense. The wayfinding system also
directs visitors to nearby restaurants, hotels, public transportation, and so
forth.
